Shipping & Returns

 

Shipping/Handling

In stock items usually ship within 2 business days. Please allow 5 to 8 business days to receive your order. Insurance is included with your shipping cost. Expedited shipping service is available. We will contact you once your order is placed to give you a shipping quote.

White Glove Delivery Service

White glove delivery service is available for customers who live within a 5 hour driving distance of Asheville, North Carolina.  

1 person delivery: $65 per hour
2 person delivery: $80 per hour

  • Guaranteed delivery day (we provide a 1 hour or less delivery window).
  • Experienced staff member makes your delivery.
  • Delivery service includes unpacking and assembly (if required). 

Damaged Items

If you receive an item that has been damaged in transit, please save the original packaging material and contact the gallery within 3 business days.

Return Policy

If your purchase does not meet your needs, or you are not satisfied with the item received, you may return it to us within 15 days in the original condition and in the same packaging material. A refund, exchange, or merchandise credit will be given. Return shipping and handling charges are at the customer’s expense.